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Yes. Every Nexa quote is a fixed, all-inclusive fare covering the vehicle, chauffeur, fuel, tolls, congestion charges, airport parking and gratuity. The only extras are changes you request, such as additional stops or extended waiting.

We track your flight in real time and adjust your pickup automatically, so delays never cost you extra. Your chauffeur will be waiting when you land, however late that is.

Your chauffeur waits in the arrivals hall holding a name board, helps with your luggage and walks you to the car. You receive their name and mobile number before you travel.

Yes. Changes and cancellations are free up to 24 hours before pickup. Simply reply to your confirmation email or contact our reservations team.

Yes. Infant, child and booster seats are available on request at no extra charge. Let us know the ages of the children travelling when you request your quote.

We operate across the United Kingdom, with a strong presence in London and its airports, and arrange chauffeured travel in major European cities including Paris, Amsterdam, Rome and Barcelona.

Once you accept your quote we send a secure payment link. Business account holders can be invoiced monthly instead.

For airport pickups, waiting time is included from the moment your flight lands, so you have time for passport control and baggage. For other pickups, your chauffeur waits 15 minutes at no charge.

You book a chauffeur and vehicle for a set number of hours, with a minimum of three. Your chauffeur stays with you throughout and you can change the route as you go.

Absolutely. Door-to-door journeys between cities are one of our specialities, from London to Oxford or the Cotswolds to cross-border trips within Europe.

Yes. Business accounts include monthly invoicing, a dedicated account manager and traveller profiles so every booking reflects each passenger’s preferences.